What We Collect and Why We Use It
When you open an account on kijanwin, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, phone number, and payment details connected to your chosen wallet — whether that's DANA,
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OVO or GoPay. We collect transaction data each time a deposit or withdrawal is processed through these local wallets, so we can match payments to your account and resolve any discrepancies quickly. We also collect device and session data — the browser type, IP address and
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login timestamps — to detect unusual access patterns and protect your account from unauthorised entry. This data is retained only as long as necessary for account operations and any legally required record-keeping period applicable in your region. We do not sell your personal data to third
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parties. Where we engage third-party processors — such as payment gateway partners who route your DANA or OVO transfers — those partners are bound by the same data-handling standards we apply internally. You can ask us to review, correct or remove your data at any time
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by contacting our support team through the channels listed on this page. Access to and availability of this service depends on local law and eligible regions within Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.